Frequently Asked Questions
There is more than one way to solve a puzzle, try starting with asking a question. If you don't see an answer below, feel free to drop us an e-mail or give us a call.
Are Face Masks Required?
No, on May 14th, the City of Saint Cloud repealed the ordinance requiring masks. Non Vaccinated patrons are encouraged to wear a mask. Our Game Masters will continue to have your health and safety in mind with masking and regular cleanings.
Can I Do A Corporate Team Building Event?
We are able to host up to 40 people at one time and can accommodate a variety of times during the day or evening. Please contact us at (320) 316-0297 to schedule your special escape room booking, right here in Saint Cloud.
What Time Do I Need To Arrive?
You will need to arrive 15 minutes before your scheduled booking appointment. The first puzzle might be what to do if you're late and can't get in.
You have 60 or 90 minutes to solve the riddles and puzzles to escape depending on the room. Please arrive 15 minutes early. Afterward, we'll take your picture and bring you back into reality. Plan on being with us for about 1/2 hour more than your escape time.
You are booking a private room, all ages are welcome. However the rooms are designed for ages 13 and up. Children 6 and under are free with a paid adult. Ages 7 - 14 require at least one paid adult to be present. A waiver may be signed by a guardian for all ages. We do have special events, birthday, bachelor, and bachelorette packages for all ages.
Are Tickets Refundable Or Transferable?
Tickets are transferable, but not refundable.
Can I Book For A Time Or Date Not Listed On Your Website?
We have amazing, flexible staff, and our space is designed for up to 40 adventurers at a time. If you'd like to book on a date or time not listed, contact us. We can accommodate most requests.
Waiver outlines conduct and liabilities. You break it, you buy it. The waiver is available to complete HERE
Sorry, we weren't able to answer all your questions. Contact Us and we will be more than happy to answer all your questions, up until you enter the room.