• Customer experience is our #1 priority. You’re there to ensure an awesome experience for the players from start to finish!

• Computer competency to use our booking system, take credit card payments and manage calendars.

• Must be comfortable with public speaking and have good presentation skills.

• Attention to detail while quickly resetting rooms prior to and after the escape adventure.

• Light cleaning and maintaining of props.

• Good at problem-solving.

• Able to focus on tasks and stay productive.

• Experience playing escape rooms not required, but helpful.
   

PRIMARY RESPONSIBILITIES:
 

· Greet and check-in customers for their games

· Provide enthusiastic pre-game instructions to small and large groups

· Manage in-game play (i.e., control station, offering clues, role-playing, etc.)

· Provide post-game outro (i.e., taking group photos, retail sales, etc.)

· Quickly and accurately reset game room using checklists provided

· Maintain facility/props (repairing and/or reporting damage, wear, etc.)

· Answer customer questions, book reservations, and other guest relations (over-the-phone and in-person)

· Perform opening and closing duties (upon eligibility/assignment)

· General cleaning (i.e., vacuuming, sanitizing, and cleaning rooms/props, bathrooms, etc.)

· Other duties as assigned by supervisor(s)
 

Pay: $12.00 to 14.00 per hour

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Benefits:

• Flexible schedule
   

Schedule:

• Holidays

• Monday to Friday

• On-call

• Weekends
   

Supplemental Pay:

• Bonus pay
   

Hours per week:

• 10-25